Cookies Policy

CAPITAL BANK – GRAWE GRUPPE AG
(hereinafter named “we”, “us”, “our”)

This Cookies Policy applies to all websites which are operated by us and forms part of our Privacy Policy.
This Cookies Policy also applies for any websites which are operated by a third party on our behalf.
The term “cookies” will also be used below to refer to web beacons, pixel tags and similar technology.

1. What are cookies?

We use so-called “cookies” on our website. These are small text files which are stored on your end device (e.g. computer, tablet or smartphone) via your browser when you visit a website. In this manner, cookies should “remember” the inputs and settings (e.g. during log-in or when selecting language settings) which you enter on a website for a certain amount of time. This means that you do not have to re-enter this information when revisiting or navigating our website, and also supports us when it comes to providing you with an improved user experience.

2. Which data are processed as a result of the use of cookies?

The use of cookies may result in us processing personal data.

In order to find out what data are collected by which cookies in more detail, please refer to the list of cookies used by us under point 7.

You can find more information – particularly information surrounding your rights in connection with the processing of personal data and the legal basis thereof – in our Privacy Policy.

3. What types of cookies do we use?

Fundamentally, a distinction can be made between the following types of cookies:

First-party cookies/third-party cookies

A first-party cookie is placed by the website which you are currently visiting.

On the other hand, third-party cookies are placed by an independent third party.

Session cookies/persistent cookies

Each cookie has its own different lifespan.

Session cookies expire as soon as you close your browser. This means that they only stay on your local storage medium temporarily.

Persistent cookies (permanent cookies) remain on your local storage medium for a certain period of time. This period of time is determined in advance.

 

We implement the following cookies on our website:

Strictly necessary cookies

These are temporary, first-party cookies which are placed on your local storage medium for the duration of your session.

This type of cookie is necessary to guarantee the proper functioning of the website, as well as to enable you to use the desired services. In doing so, these cookies chiefly act as prevention against spam by filtering automatically- and manually-generated web traffic.

We do not require any kind of consent from you when it comes to strictly necessary cookies. For this reason, you do not have the opportunity to object to the use of these cookies. To gain a detailed overview of the strictly necessary cookies which we use, please refer to our list of cookies under point 7.

Analysis/performance cookies

These are temporary, first-party cookies which are placed on your local storage medium for a certain length of time.

These cookies are aimed at helping us to better understand your user behaviour on our website so that we can optimise its performance. In this manner, we primarily receive information about user behaviour on our homepage, as well as information on any errors which may occur.

To gain a detailed overview of the analysis/performance cookies which we use, and to allow or decline the use of these cookies, please refer to our list of cookies under point 7.

4. Lifespan of the cookies which we use

The cookies which we use are placed on your local storage medium for differing amounts of time. You can find a detailed list of the lifespan of each individual cookie used by us under point 7.

For more information concerning the lifespan of personal data, please refer to our Privacy Policy.

5. How can you monitor/delete the cookies which we use?

In general, most common browsers provide users with the opportunity to control or monitor cookies at their discretion. This also includes the opportunity to delete cookies. Various browsers also allow for default settings to be made whereby cookies can be automatically declined or you can receive an automatic notification informing you as soon as cookies are offered. However, declining the use of cookies may lead to functions being impaired.

For more information concerning the management of cookies in individual browsers, please see the links below:

Internet Explorer – https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de

Firefox – https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-Webseites-entfernen

Safari – https://support.apple.com/kb/ph21411?locale=de_DE

Should you wish to grant, refuse or withdraw your consent to individual types of cookie, please do so under point 7.

6. What are the consequences of declining the cookies which we use?

Fundamentally, as a user of our website, you are also free to use this website without cookies. However, declining all or certain cookies may result in us potentially not being able to recognise any problems you may have when visiting our website in good time, or being able to remedy them.

7. List of cookies

Please find a list of the cookies which we use on our website below:

A. Strictly necessary cookies

Anti-robot cookie

Description: The anti-robot cookie should guarantee that no forms on the site can be sent off by automated programmes (e.g. spam robots)

Type of cookie: first-party cookie

Data processed: none

Lifespan: session

B. Analysis/performance cookies

Piwik cookie

Description: The Piwik cookie aims to help us to analyse your user behaviour on our website. In this manner, it saves a profile of your behaviour and we receive information on which pages you have visited on our website.

Type of cookie: first-party cookie

Data processed: IP address, user behaviour, etc.

Lifespan: 393 days

 

C. Advertising cookies

Facebook pixel

Description: Technically speaking, this is not a cookie, but rather an invisible picture which documents your visit on our Facebook page in a manner which can only be seen by us.

Type of cookie: pixel

Data processed: surfing behaviour

Lifespan: request

I do NOT agree to the use of the Facebook pixel.

The Facebook pixel is currently deactivated. I do agree to the use of the Facebook pixel.

D. Strictly necessary cookies in the Capital Bank Internet Banking System (CIS)

Session cookie

Description: The session cookie collects the occasions upon which you access the web server into one clearly identifiable session. In doing so, the server can store the settings and properties of your session.

Type of cookie: first-party cookie

Data processed: none

Lifespan: session
 

Auto log-off cookies

Description: These two cookies guarantee that, for security reasons, the client is automatically logged out after a certain amount of time.

Type of cookie: first-party cookie

Data processed: none

Lifespan: session

8. Contact

You can direct any questions, comments or other enquiries with regards to this Cookies Policy to the following address: datenschutz@grawe-bankengruppe.at