Customer Satisfaction

Customer satisfaction is one of our top priorities. Therefore we conducted a customer survey in 2013. We believe that this is the only way to meet your needs and preferences more accurately. Let us know what you like, but also which improvements you would like to see most?  

In business life, views might sometimes diverge and misunderstandings can quickly arise. If you ever feel dissatisfied with our services or should you have a complaint, and you think that your concern cannot be resolved by your advisor personally, please contact Mrs. Mag. Birgit Beck-Kunerth. She will be glad to assist you!

We attempt to reply as quickly as possible to your inquiries, with the objective to find a solution for any problem that might have arisen.

Mag. Birgit Beck-Kunerth ┬ęCapital Bank


Complaint Management