THE WAY I TAKE USE OF CAPITAL BANK'S SERVICES LETS ME SLEEP WELL AT NIGHT, EVEN IN TIMES OF CRISIS.
From our Customer Survey
TRADITION AS A STRONG FOUNDATION - OVER 180 YEARS
The Grazer Wechselseitige is a solid, stable and reliable owner. The GRAWE Group has been independent for over 180 years. This allows us to act freely and proceed as a market-driven organization
THE DECLARATION OF INDEPENDENCE
Every client relationship starts with our “Declaration of Independence”. It creates our common understanding of cooperation. "The Declaration of Independence" has all the details combined in 10 articles and printed in one book. In Private Banking, we are committed contractually to our guarantee of complete independence.
CUSTOMER TRUST & SATISFACTION
Despite margin compression and an ever increasing competitive environment, we keep gaining market share. Know-how and thematic leadership in tax compliance; fee based advisory and high profile wealth management are the cornerstones of our success and put us at the top of the private banks. The trust of our clients is embodied in a client volume of 11,1 billion Euros within the Capital Bank Group.
Clients describe Capital Bank as:
"Perfect customer service, providing thorough education about risks,
with a good attention to individual or special situations, always with
The reason for your recommendation:
"Kind, comprehensive, accurate and personal advisory. My advisor is always
available for me and always has concrete answers to
my specific inquiries."
SAFETY THROUGH EXPERTISE
Tradition, independence and safety make us constant companions for our clients. Yet, it is our expertise that makes us a strong partner. Our clients enjoy our high level of care and common principles. We assess all assets entrusted to us according to the same principles. Safety is our top priority. The GRAWE Insurance company knows this and counts on our experience to ensure the safety of their investments.
Also read: More income with the right balance.